The utility identified the serial number of my hard drive and then said 'No Further Action is Required. Perhaps people who had problems used it on a OEM Apple drive, and got the problem. My WD drive is not an OEM drive, rather a PC IDE drive that I formatted for use on my UMAX C500 using CharisMac's software. Update: Mike Lovstedt writes: 'I downloaded the check utility, and ran it. Neither would comment about the implications of this recall for any Apple products. Now, a new hard drive icon will appear on. It probably will not work.ĭick Platt called Apple and Western Digital Customer Service about this matter. Connect your Western Digital My Passport drive to a Mac computer, and let macOS detect and mount the drive for use. However, a couple of MacFixIt readers tracked the utility down to this direct link. Perhaps that is why Western Digital has (at least temporarily) removed the web page that listed this utility. Users can also download the WD Discovery and WD Drive Utilities software to help manage their data and drive.WD 4TB My Passport for Mac USB 3.0 External. The preloaded WD Drive Utilities and WD Security software are an added. Instead, the utility quit with a 'Identify Drv Cmd Error. Buy Western Digital Passport Studio 500GB - WDBALG5000ABK-PESN for Mac 2.5 USB. Regarding the recall of certain Western Digital hard drives, as covered yesterday (see below): two readers (Steve Fenton and Wu-Meng Tan) reported that the Macintosh 'macdrvtest' test utility (designed to assess whether a drive needs to be replaced) did not work.
